How do I care for my pillow?
The suction cups are removable and the rest of the pillow is machine washable. Occasionally, you may need to wipe down the suction cups to ensure maximum stickiness.
Are you sure the cups won’t fall off the window?
Yes. We use the highest quality, American-made suction cups and we've tested them under extreme conditions. These bad boys have held tight while carrying stacks of unread law books after sleeping in the freezer, swimming in boiling water, and tumbling through the dryer!
What if I get an aisle seat?
While we are mainly targeting window seat lovers, the Window Pillow is designed to function wonderfully as a neck pillow too. Simply unzip it stick the suction cups together to keep it snug around your neck. You can also ask your neighbor to switch and make her jealous she didn't bring a Window Pillow.
How can I pay?
We accept all major credit cards securely through PayPal. Making a PayPal account is NOT required.
How much is shipping?
We are currently offering free ground shipping domestically. If you are outside the US or need it faster, you pay what we pay (we don’t mark up). Send us an email to let us know before ordering.
Are returns a hassle?
If you don’t love the pillow, just send it back within 30 days for a full refund. If the pillow doesn’t hold up for at least a year, send it back and we’ll exchange it for free.
What if I want to customize my order or buy more than one?
Since these are currently handmade, we have room for flexibility. Shoot us an email and we’ll work something out.
Please get in touch. We would love to hear from you!